BayStar offers a wide array of services that encompass the entirety of hotel operations. We provide specifically designed services and solutions ranging from financial analysis to staffing support and much more.

BayStar works to provide you customized solutions to execute customer, product, and financial excellence.

Financial Analysis

We specialize in maximizing the return to your investment with both short-term profit optimization and long-term operational cost control. We help in optimizing your profits while keeping up with your competitors.

  • Annual Budget Creation
  • Implementation of Proprietary Financial Reporting
  • Cost Analysis and control utilizing the latest technologies
  • Capital planning and analysis with an emphasis on ROI
  • Distribution and revenue analysis/strategy to maximize revenue and profit
  • Identify new Online Revenue Sources
  • REVPAR vs. Comp Set Analysis

Asset Quality Assurance

BayStar provides practical recommendations and plans to maximise returns on your property. We work to optimize both top line revenue and bottom-line results to enhance your hotel value.

  • Exterior Appearance and Curb Appeal Excellence focus
  • Creation of Room Amenity and product placement standards
  • Creation and implementation of property Standard Operating procedures
  • Implementation of operational quality assurance programs to ensure product   excellence
  • Brand Standards compliance with Flag Quality Assurance & Mystery Shop programs
  • Enhanced COVID-19 Cleaning Protocols and Procedures

Staffing Support

BayStar helps you acquire only the top tier talent for your business. We also ensure that your staff is well-trained to provide superior customer support and services.

  • Implementation of Position job descriptions and standards
  • Recruiting of top tier talent
  • Hire & Onboard in compliance with federal, state, and local laws
  • Employee training focused on creating superior customer service and driving   outstanding reviews
  • Position Certifications to ensure knowledge retention and customer excellence
  • Offer ongoing Human Resources services to ensure employment standards
  • Can also recruit and onboard General Managers as needed

Hotel Vendor Support

BayStar offers a wide array of industry leading vendors to support every aspect of hotel operation including:

  • Property Lock system
  • Property Management System, Guest Room & Amenity Supplies
  • Chemical & Dilution Systems
  • Lighting
  • HVAC
  • General Contractor
  • Landscaping
  • Room Case Goods
  • Online Travel Agencies (OTA’s)

Compliance Analysis

BayStar Management ensure that your business abides by the laws and rules that govern how you manage your hotel’s staff and services. We make sure that your business stands up to each of these standards, giving you a safe and smooth business ride.

  • Labor Compliance:
    • Ensure compliance with federal, state, and municipal labor laws
  • OSHA Compliance:
    • Ensure compliance with all OSHA regulations and standards
  • ADA Compliance:
    • Ensure accessibility for exterior, lobby, and rooms. Compliant room offerings in accordance with federal, state, and municipal law

Market Share Analysis

BayStar Management’s expert helps you determine better and more efficient business strategies to increase your revenue and attract a wider customer base.

  • Determination of market segment & market mix
  • Maximize Market Penetration based on Amenity mix
  • Determination of accurate Competitive hotel mix for Smith Travel Research (STR) Reporting
  • Determine viable Amenity mix with strict adherence to Brand Standards.
  • Utilize STR data to maximize RevPAR & ensure properly priced